Link interactions across stages of a customer’s journey to gain a better understanding of their experience
A messaging application that can be used to send targeted communications
Notify and support your customers about changes to their journey
Deliver insight from your vehicles to websites, apps, information screens, and more
The all-in-one app that connects colleagues through shared information
Flexibly Manage Stock, Crew, and other Resources
Monitor and alert against low adhesion events, resulting in wheel-slip and wheel-slide
A schematic view of real-time railway berth movements enhanced by GPS
Help your control and rostering teams make better on the day decisions, recovering to plan quicker
Live monitoring of your vehicle's health to predict and prevent faults
Consolidate your GPS feeds and know where your vehicles are at any time
Improve your service delivery with unified operational data in a modern data warehouse
Send and receive data to and from your vehicles in real time
Implement strategies to manage demand and maximise revenues
Thoughts and views, knowledge and news
Extreme weather conditions create safety hazards for the railway. As the Met Office forecasts an increased likelihood and severity of storms, what can TOCs do to increase safety in extreme weather – and what role does data play in rail safety?
Last month, some of the Mistral Data team swapped London for Berlin to attend InnoTrans 2026. As first time attendees, here’s what learnt (and what they really thought) of one of the biggest events in the rail and transport calendar.
The technology that control teams need to effectively monitor BSRs is largely absent from controls rooms in the UK. We developed the Overspeeding module within Sirocco to enable full visibility and real-time monitoring across areas impacted by a BSR.
When weather conditions are both extreme and widespread, the speed limit across large routes or areas of railway may be lowered temporarily. This is called a blanket speed restriction and is an important safeguarding measure used in the rail industry in the UK to reduce overspeed risk and maintain the safety of train services.
We’ve launched a wildflower seed bomb initiative to help bring life to local green spaces. A small step action that can build over time to support biodiversity, pollinators, and sustainability.
Highlights from our latest showcase, where we mixed product talk with plenty of conversation, ideas, and good company.
Real-Time Delay Notifications help passengers stay informed when journeys are disrupted, with timely alerts about delays and at-risk connections.
Service Recovery, a new Sirocco module, transforms disruption management by turning paper-based plans into real-time, actionable guidance that helps controllers respond faster and with greater confidence. Read the full article to see how it’s reshaping operations.
At Mistral Data, sustainability isn’t just about cutting carbon or going green — it’s about the bigger ESG picture. We’re making great progress on the environmental front, but we’re just as proud of how we support our people, our communities, and society as a whole.
We’re thrilled to share that our partner, Avanti West Coast, has been shortlisted for Mobile Innovation of the Year at the UK IT Industry Awards 2025. These awards are among the most prestigious in the industry, recognising projects that drive meaningful impact through innovation, technology excellence, and collaboration.
We’ve earned ISO27001 and ISO14001 certifications – proving we take data security and sustainability seriously. It’s all part of building trust and doing things the right way for our clients, people, and the planet.
The Service Information Gateway serves as a single source of operational data for the rail industry. It makes data accessible from a number of disparate Rail Industry operations and on-train systems, empowering your colleagues and customers with real-time insights and enhanced control to share those insights effortlessly.
In the railway industry, real-time communication and information for front line staff are critical for ensuring the safety, efficiency, and reliability of operations.
With thousands of passenger services running daily, even a small delay in communication can have significant ripple effects on schedules, passenger experience, and safety protocols.
Welcome to our latest quarterly report, where we provide a comprehensive summary of key deliveries across our product portfolio. This report highlights the progress and achievements made over the past quarter, showcasing the impact of our latest updates and enhancements.
Whenever disruption occurs, the ability to share accurate information to impacted staff quickly, is paramount. Instead of needing to invest time to identify crew and calling each person individually, Papagayo ensures consistent, timely and targeted messaging to any staff, at scale.
Delays when travelling can happen, and while the delay can’t always be avoided, making sure you have the right information as soon as its available is widely expected.
Clear communication empowers staff to make informed decisions and stay engaged. The Mistral Data staff app, Solano, creates a culture of transparency and trust.
The Future Business Challenge is an annual highlight in the event calendar at the University of Bath’s School of Management. 15 company presentations to 80 students and 4 days of critical thinking, led by inspirational speaker, Margaret Heffernan, result in 10 presentations on ‘what makes a company resilient’?
Duncan Waugh, Mistral Data Managing Director spoke at the EPIC summit, discussing ‘The Privacy Paradox’, the importance of consent management, and our collaboration with DataGuard to ensure we stay compliant and promote trust and transparency for our clients and their customers.
Mistral Data partners with University of Bath School of Management, working with some exceptionally talented graduates to dig deeper into how we can use technology and data.